Privacy Policy

PRIVACY AND COOKIE POLICY

In compliance with the applicable regulations on the protection of personal data, and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), as well as applicable national data protection laws, VIRAL (hereinafter referred to as “VIRAL”) provides you with information regarding the processing of your personal data.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The data controller responsible for your personal data is:

VIRAL, with registered office at 123 MISSION ST STE 1900 SAN FRANCISCO CA, 94105-5125, USA

The data protection contact email is: privacy@viral.app.

WHEN DO WE COLLECT YOUR PERSONAL DATA?

VIRAL is a Web3 app that allows content creators (e.g., Twitch streamers, gamers, and clip creators) to generate and upload clips, distribute them to Twitter/X, and earn rewards. We collect personal data in the following situations:

When creating an account: To access the VIRAL platform, upload clips, connect your Twitter account, and earn fees.
Through integrated forms: When you register, subscribe to newsletters, or contact us through support forms.
Via email: Anyone may contact VIRAL at support@viral.app for questions, requests, or complaints.
Through connected services: By linking accounts such as Twitch, Twitter/X, or crypto wallets.
By means of cookies: To enhance user experience and platform performance (see Cookie Policy).
When submitting content: Uploading clips, setting metadata, and connecting your social handles.
When participating in reward programs: Data related to clip performance, social engagement, and earnings.
When handling payouts: Wallet addresses, transaction history, and payment confirmations.

FOR WHAT PURPOSE AND ON WHAT LEGAL BASIS DO WE PROCESS YOUR PERSONAL DATA?

Depending on the features you use, we may process different categories of data:

Identification data: Username, email, social media handles, wallet address.
Financial data: Wallet details, transaction history, reward payouts.
Content data: Uploaded clips, titles, descriptions, engagement statistics.
Technical data: Device, browser, IP address, log-in data, interaction patterns.
Behavioral data: Clip engagement metrics (likes, views, retweets, earnings).

Purposes:

1. To provide platform services

Enabling account registration, clip uploads, integration with Twitch and Twitter/X, distribution of content, and management of creator earnings.

Legal basis: Performance of a contract.

2. To manage creator rewards and payouts

Recording engagement metrics, distributing token/fee-based rewards, and handling on-chain and off-chain payments.

Legal basis: Performance of a contract and legal compliance.

3. To respond to support inquiries

When you contact us for issues related to content uploads, payments, or account access.

Legal basis: Consent, performance of a contract, or legitimate interest.

4. To verify age and eligibility

Ensuring users meet the legal requirements to use Web3 services and hold accounts on Twitch/Twitter.

Legal basis: Compliance with legal obligations.

5. For marketing and communications

If you subscribe to VIRAL's newsletter, we may send updates on new features, campaigns, and creator opportunities.

Legal basis: Your consent (with the option to withdraw at any time).

6. Fraud prevention and security

To prevent multiple fake accounts, bot uploads, or fraudulent reward claims.

Legal basis: Legitimate interest in ensuring platform integrity.

7. Analytics and service improvements

To analyze engagement, improve platform functionality, and optimize creator tools.

Legal basis: Legitimate interest; for non-essential cookies, consent.

HOW LONG DO WE RETAIN YOUR DATA?

Account & content data: Stored while your account is active and a reasonable period thereafter.
Transaction & payout records: Retained as long as legally required (e.g., tax/compliance).
Marketing data: Retained until you withdraw consent.
Analytics: Retained as long as needed for service improvement.

MINORS

The VIRAL platform is intended for individuals of legal age (18+). If you are a parent or guardian and believe a minor has submitted data, please contact us at privacy@viral.app.

WHO MAY RECEIVE YOUR DATA?

Public authorities if required by law.
Financial institutions, payment processors, and crypto wallet services for payouts.
Technology partners providing hosting, analytics, and social integration.
Marketing and promotion partners (with consent).
Authorized VIRAL employees and contractors.

International transfers (e.g., blockchain or cloud storage) are carried out with appropriate safeguards.

YOUR RIGHTS

You have the following rights:

Access, rectification, and erasure of your data.
Restriction and objection to processing.
Data portability.
Withdrawal of consent for marketing or other non-essential processing.

Requests can be made via privacy@viral.app.

THIRD-PARTY DATA

If you provide VIRAL with data relating to third parties (e.g., co-creators), you confirm that they have been informed of this policy and granted consent.

CHANGES

VIRAL may update this Privacy Policy to reflect changes in services, laws, or technology. Updates will be communicated accordingly.

COOKIES POLICY

VIRAL manages the domain https://viral.app. This website uses cookies for its operation and to provide content upload, distribution, and monetization services.

Types of Cookies:

Technical (necessary): Login, clip uploads, wallet connection, secure payments.
Preference cookies: Language, preferred display settings.
Analytics cookies: Engagement tracking (views, clicks, shares, earnings performance).
Marketing cookies: Personalized promotions and campaign visibility.

Cookies may be first-party (VIRAL) or third-party (analytics, social networks, ad partners), and may be session-based or persistent.

You may disable or delete cookies via browser settings, but this may affect functionality (e.g., log-in or clip upload).